Terms and Conditions

Please read these terms of use carefully before using the Aesthetidocs website, mobile app, or online appointment booking platform (the site) – your use of the site is subject to these terms.

The site is operated by Aesthetidocs Limited (Aesthetidocs, we, our or us) of Lockview House, 49 Lockview Road, Belfast, Northern Ireland, BT9 5FJ.

By using our site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to them, you must not use our site.

Our site is a service operated by us to facilitate the arranging and managing of bookings with aesthetic treatment clinics. These terms only apply to the booking management process. You may be subject to additional terms and conditions with your treating clinic or practitioner which govern your relationship with them and any services they provide to you.

When you use our site, you will be providing us with personal data about you. You can see how we use personal data by going to our privacy policy www.aesthetidocs.com/privacy

Authorization to use the site

Subject to your compliance with these terms, you may access or use the site solely for the purpose of arranging, managing, and paying for bookings with clinics or practitioners offering aesthetic treatment services.

You must not access or use the site except as permitted by these terms. In particular, you must not and must not permit any other person to:

Pretend that you are, or that you represent, someone else, or impersonate any other individual or entity when using the site.
Resell, assign, transfer, distribute or provide others with access to the site or any of our materials.
Copy, modify, frame, repost, publicly perform or display, sell, reproduce, distribute, or create derivative works of the site.
Use the site to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing or unwanted.
Use the site in any way that damages, interferes with or interrupts the availability of the site.
Introduce malicious programs into our hardware and software or our hardware, software and services which are integrated and operate together, including our networks, including viruses, worms, trojan horses and e-mail bombs.
Reveal your account password to others or allow others to use your account.
Use the site to carry out security breaches or disruptions of a network. Security breaches include accessing data where you are not the intended recipient or logging into a server or account that you are not expressly authorised to access or corrupting any data (including network sniffing/monitoring, pinged floods, packet spoofing, denial of service and forged routing information for malicious purposes).
Use any program/script/command, or send messages of any kind, with the intent to interfere with, or disable, any person’s use of the site.
Send any unsolicited messages through or to users of the site or to send any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages or use the site in breach of any person’s privacy (such as by way of identity theft or “phishing”).

Any non-compliance by you with these terms shall give us the right to suspend provision of the site to you and access to your account, and to terminate our relationship with you without liability.

Reservation of rights

Aesthetidocs and its licensors each own and retain their respective rights in and to all logos, company names, marks, trademarks, copyrights, trade secrets, know-how, patents and patent applications that are used or embodied in or otherwise related to the site. Aesthetidocs grants no rights or licenses (implied, by estoppel, or otherwise) whatsoever to you under these terms.

Information provided to us

You are solely responsible for all data, information and other content, that you upload, post, or otherwise provide or store in connection with or relating to the site.

By providing us any information through the site, you grant Aesthetidocs a worldwide, non- exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform that information in connection with the site. Aesthetidocs may remove or disable any information provided by you at any time for any reason, or for no reason at all.

You agree that we may share any information provided by you with the treating clinic or practitioner with whom you are seeking to make or have made an appointment.

Your commitments

You represent and warrant to Aesthetidocs that your activity on the site does not and will not violate, infringe, or misappropriate any third party’s copyright, trademark, right of privacy or publicity, or other personal or proprietary right.

You represent and warrant that all information you provide to us through the site is complete, accurate and not misleading. You must ensure that you promptly provide us with any updates or changes to any information previously provided to us.

Disclaimer

THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH ALL ERRORS AND DEFECTS AND WITHOUT ANY WARRANTIES OF ANY KIND, AND AESTHETIDOCS EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY REPRESENTATIONS OR WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. YOU ACKNOWLEDGE THAT AESTHETIDOCS DOES NOT WARRANT THAT YOUR ACCESS OR USE OR BOTH OF THE SITE AND ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, AND AESTHETIDOCS DOES NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE AND ITS CONTENT. NO INFORMATION, ADVICE OR SERVICES OBTAINED BY YOU FROM AESTHETIDOCS OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE T&Cs AND YOU SHOULD NOT RELY ON THE SITE AND THE GENERAL CONTENT ALONE AS THE BASIS FOR ANY DECISIONS.

NOTHING ON THIS SITE CONSTITUTES MEDICAL ADVICE, AND YOU SHOULD ALWAYS SEEK ADVICE FROM A QUALIFIED MEDICAL PRACTITIONER AS APPROPRIATE.

Liability

AESTHETIDOCS WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR THE LIKE) ARISING OUT OF OR RELATING TO THIS SITE, INCLUDING WITHOUT LIMITATION, YOUR USE OR INABILITY TO USE THE SITE, SITE, MATCHING SERVICES, CONTENT, PROPRIETARY INFORMATION, OR ANY INTERRUPTION OR DISRUPTION OF SUCH USE, EVEN IF AESTHETIDOCS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY OR OTHERWISE). THE AGGREGATE LIABILITY OF AESTHETIDOCS WITH REGARD TO THESE TERMS WILL IN NO EVENT EXCEED £50.

Updates to the terms

Aesthetidocs reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the site, or any portion of the site, for any reason; (2) to modify or change the site, or any portion of the site, for any reason; and (3) to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Aesthetidocs reserves the right, at its sole discretion, to change or modify portions of these terms at any time. Your continued use of the site after the date any such changes become effective constitutes your acceptance of the new or revised terms.

Jurisdiction

These terms shall be governed by and interpreted according to the law of Northern Ireland and all disputes arising under these terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Northern Irish courts.

Terms and Conditions

Last Updated: 22/02/2025

These Terms and Conditions ("Terms") govern your use of services provided by MY AESTHETICS CLINICS ("Clinic", "we", "us", or "our"). By booking an appointment or using our services, you ("Client", "you", or "your") agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.

Definitions Services: Refers to all aesthetic treatments, consultations, and related services provided by the Clinic. Appointment/Booking: A scheduled session for a service provided by the Clinic. Deposit: A booking deposit paid by the Client to secure an appointment, as described herein. Client Information: Any personal, medical, or other data you provide to us.
Services The Clinic provides a range of aesthetic treatments and consultations. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. All treatments are subject to clinical assessment and availability of resources.
Booking and Appointment Policy Appointment Booking: Appointments can be booked via our website, over the phone, or in person at the Clinic. Confirmation: A booking is confirmed only after the payment of the required deposit, and receipt of a confirmation message/email from the Clinic. Client Obligations: You agree to provide accurate and complete information during the booking process. Any changes in your medical history or contact information must be communicated immediately to the Clinic.
Deposits and Payment Terms Deposit Requirement: A deposit is required at the time of booking to secure your appointment. Non-Refundable Deposit: All booking deposits are strictly non-refundable under any circumstances. This policy applies regardless of whether you attend the appointment, cancel, or need to rebook. Payment Methods: Payments can be made using the Clinic’s accepted methods (credit/debit card, online payment, etc.). Full payment for the services rendered will be due on the day of the appointment or as otherwise agreed.
Refund Policy 5.1 Non-Refundable Deposits: All deposits paid to secure appointments are strictly non-refundable under any circumstances. 5.2 No Refunds for Services Rendered: Once a service has been provided, no refunds will be issued, regardless of dissatisfaction with results or personal preferences. 5.3 No Refunds for Completed Treatments: If a treatment has been completed, no refund will be offered under any circumstances. 5.4 Filler Review Appointments: If a top-up is required at a filler review appointment, an additional fee will apply. Top-ups are not included in the original treatment cost. 5.5 No Exceptions: There will be no exceptions to this refund policy.
Cancellation, Rescheduling, and Rebooking Cancellation Policy: Cancellations must be made at least [insert number] hours/days prior to the scheduled appointment. Cancellations made after this period may be subject to additional fees. Rescheduling: If you are unable to attend your scheduled appointment, you must contact us immediately. While your deposit is non-refundable, we will do our best to accommodate a rescheduling or rebooking request subject to availability. Rebooking Process: To rebook your appointment, please contact our customer service team via [insert contact details]. Approval for rebooking is at the Clinic’s discretion.
Client Responsibilities and Representations Accurate Information: You represent that all information provided during the booking process is true and accurate. Health Disclosures: You agree to inform the Clinic of any relevant medical conditions, allergies, or treatments that may affect the service provided. Compliance: You agree to follow all pre- and post-treatment instructions provided by our staff.
Health and Safety Medical Advice: The information provided by our Clinic is not intended to substitute for professional medical advice. Always consult a qualified healthcare professional for medical concerns. Risks: All aesthetic treatments carry inherent risks. By using our services, you acknowledge and accept these risks and agree to follow all guidance provided by our clinicians. A full clinical consultation will be carried out by prescriber to determine suitability and choice of treatment
Limitation of Liability Scope of Liability: The Clinic shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to the services provided, except where prohibited by law. Indemnification: You agree to indemnify and hold harmless the Clinic from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
Privacy and Data Protection Collection and Use: Personal and medical information provided to the Clinic is collected and used in accordance with our Privacy Policy, which is incorporated by reference into these Terms. Confidentiality: We are committed to protecting your personal data. However, we cannot guarantee absolute security and are not responsible for unauthorized third-party access where you have been negligent with your data.
Intellectual Property Ownership: All content, including text, images, logos, and trademarks on our website and promotional materials, is the property of the Clinic or its licensors. Usage: You are prohibited from reproducing, distributing, or otherwise using any of our intellectual property without express written consent.
Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising out of or relating to these Terms shall be resolved in the courts located within [Insert Jurisdiction].
Amendments and Modifications Right to Amend: We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued Use: Your continued use of our services following any modifications constitutes your acceptance of the updated Terms.
Contact Information For any questions, concerns, or requests regarding these Terms or for rescheduling an appointment, please contact us at: Phone: +447760906030 Email: dervis@healthyupharmacy.co.uk Address: 75 Lustrells Vale, Saltdean, Brighton, BN2 8FA